Shipping: Gernerally It takes 5-10 days for you to receive via EMS. and it takes about 50 days for you to receive via China Post air.
Guarantee & returns:
If any item is defective upon receipt, please contact us for the return address, return is accepted within 30 days after the buyer receiving the item. Returned item has to be in its condition. Buyer is responsible for return shipping costs. After receiving the return we will make a replacement depends on our available stock, if not available, a refund will be issued.
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a “PERFECT 5 STARS”.
[When you rate the shipping time part please take international transit into consideration.]
Your recognition will make us more confident to develop business and serve you better.
Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute. We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem.
We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 24 business hours for us to response.
We would try our best to do better,Hope being to your best supplier & friend,Thank you!
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.