We will ship with the shipping method you have chosen,usually US,UK,Canada,Australia,and most European
countries are fast,south America,Middle East,Africa are usually a bit slow,for those countries usually you can
contact us for a solution after around 45-60 days.
We will be grateful if you can take 1 minute to give us a five star positive feedback since you are satisfied with
our product and our work.And contact us the first time(better within 7 days after reception of your item) to
give us chance for any problems you have met with our work or products.Your problem will be solved.
Q1:How to choose right size ?
A1: There are many kinds of size charts in the world,please measure you feet length and choose the right one
according to our size chart.
Q2:If I buy 2 pairs,can i pay one shipping cost ?
A2:No,international shipping cost is counted by weight of the item not number,so the more you buy the more
shipping cost you need to pay for them(Certainly we can give discount for large orders,please contact us).
Q3:Why there is no tracking information after shipment ?
A3:Usually you have to wait for several days after shipment because we usually need to ship to Beijing first,
thanks for your understanding.Q4:Can i use faster shipping method not CPAM(China Post Air Mail) since I need them urgently?
A4:Please contact us for fast shipping.And following regions:Russia,Australia,Janpan,Korea,Singapore,UK,
France,Brazil,Spain,Netherlands,Canada,Ukraine,Belarus, please contact us if you want faster shipping,We
have discounted price for youQ5:I used the same ID same address order many items in one order or several orders,how will they be
A5:Usually if the order time,ID,address are the same,we will ship them together in one parcel or box by
default,contact us if you need them to be shipped seperately.Q6:Can I cancel order or change order after shipment ?
A6:Since the parcel is already on the way,we can’t change any information or even stop it,thanks for your
understanding.Q7:Why I can’t get my order after so long a time？
A7: CPAM sometimes is a bit unstable,sometimes will be slow unexpectedly.you can contact us for a solution
or you can contact us for faster shipping before shipment.Q8:What is your returning&refund policy ?
A8:We uaually offer full refund for damaged or defective products.But usually a partial refund,discount or
even re-send items for other minor mistakes,thanks for your understanding.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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